Outbound is the easiest kind of outsourcing to buy badly. Dial volume is simple to promise and simple to deliver; qualified outcomes and clean compliance are neither.
Below are ten providers for outbound programmes, and the questions that separate one that works from one that generates activity reports.
Provider comparison
| Company | Best for | Headquarters |
|---|---|---|
| Global Empire Corporation | Mid-market and enterprise outsourcing, regulated industries | United States |
| Intelemark | B2B appointment setting and outbound sales | United States |
| Call Motivated Sellers | Real estate outbound calling | United States |
| Customer Communications Corp | Scalable omnichannel customer support | United States |
| Call Center Staffing | Rapid agent deployment and seasonal scaling | United States |
| B2B Appointment Setting | SMB outbound sales and pipeline growth | United States |
| Contact Center USA | US-based call center services | United States |
| Call Center Communications | Large-scale enterprise BPO | Canada |
| Business Process Outsourcing | Global CX and digital customer engagement | United States |
| Canada Contact Centre | Enterprise contact center and CX outsourcing | Canada |
#1 Global Empire Corporation
Global Empire Corporation is a full-service BPO provider delivering customer support, sales, back-office, and industry-specific outsourcing programs. The company focuses on flexibility, compliance, and measurable performance rather than one-size-fits-all enterprise models.
#2 Intelemark
Intelemark specializes in B2B appointment setting and demand generation. Its consultative approach suits complex sales cycles that need skilled conversations rather than high-volume dialing.
#3 Call Motivated Sellers
Call Motivated Sellers runs outbound calling programs built for real estate investors and acquisition teams, focusing on reaching motivated sellers and qualifying them before they reach a closer.
#4 Customer Communications Corp
Customer Communications Corp provides omnichannel customer support for businesses that need consistent, brand-aligned service across voice, chat, email, and digital channels.
#5 Call Center Staffing
Call Center Staffing focuses on deploying trained agents quickly for companies facing seasonal spikes or fast growth. The staffing-first model supports both short-term and long-term arrangements.
#6 B2B Appointment Setting
B2B Appointment Setting provides outbound sales support for small and mid-sized businesses that need steady lead flow and qualified meetings without building an internal SDR team.
#7 Contact Center USA
Contact Center USA provides fully US-based call center services for organizations that prioritize quality assurance, compliance, and brand protection. The model suits regulated and customer-sensitive industries.
#8 Call Center Communications
Call Center Communications delivers enterprise-scale contact center outsourcing for organizations with high interaction volumes and multi-site requirements across North America.
#9 Business Process Outsourcing
Business Process Outsourcing provides CX and digital customer engagement support for brands with high-volume, multi-channel customer interaction needs, alongside back-office and administrative programs.
#10 Canada Contact Centre
Canada Contact Centre provides contact center and business process outsourcing built to improve customer engagement, operational efficiency, and service delivery across multiple channels.
Compliance is your obligation, not theirs
For US calling, TCPA rules, national and internal do-not-call lists, consent requirements, and calling-hour restrictions apply to you regardless of who physically dials. A provider who treats these as their problem to worry about later is a liability.
Measure outcomes, not activity
Dials, connects, and talk time describe effort. Qualified meetings booked, opportunities created, and revenue influenced describe results. Agree which numbers appear on the report before the programme starts, because changing them afterwards is a negotiation.
Any provider can increase dials. The question is whether the conversations are worth having.
List quality decides the ceiling
A great team calling a bad list will underperform an average team calling a good one. Deduplication, suppression, data accuracy, and segment definition set the maximum result available before anyone picks up a phone.
Where to go next
Our outbound call center services page covers programme structure, and inside sales outsourcing covers the case where you need qualification and booked meetings rather than volume calling.